So you are responding to a fire call, dispatch states caller sees smoke coming from the furnace room of his apartment complex, no flames. You get on scene, 16 unit apartment complex, type V construction, (one of nine other similar buildings) nothing showing, first in engine goes in to investigate. Resident opens the complex door for FF's and proceeds back upstairs, no fire alarm going off and people still in apartments. FD tells people to get out and activates the alarm. Radio reports initially state the furnace room is in the basement, there is no basement, then a report states the caller is in an upstairs unit.
FD goes upstairs, further evacuating residents, no smoke, slight odor very faint, furnace room upstairs is clear, laundry room is clear, another furnace room through the laundry room is locked, but door is cool. Resident who called FD is asked where he saw smoke, he points to door across the hall from him, when asked if anyone is home there he says no and proceeds downstairs to leave.
Door to apartment is cool, nothing shows up on TIC. The knox box is located on another building of the complex, not the unit reporting smoke, keyholder is 15 minutes out. So what do you do? Do you wait for the keyholder, wait for the keys from the knox box (which may not open the individual apartments) or do you force the door?