When confronted by a big fire, big emergency, or big project, it's easy to fall into the temptation to think that if you're in charge, you're the teacher. You can control outcomes, you can have all of the good ideas, and you can make the kiddies do it your way. Then reality intrudes. Sometimes we are faced with situations, personalities, or budget limitations beyond our control, no matter how in charge we think we are.
Approaching a big fire, emergency, or staff project with the mindset…
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