I originally applied to the 911 center, because I thought I would eventually apply to be a police officer, but by the time I was 21 yoa I realized I was loving being a dispatcher and making the same money not to be shot at or spit on, so I stayed.
Top Issues Facing Responders:
Safety. Too much emphasis placed on policy vs common sense. Constantly changing policies leave personnel wondering if they have something right and/or second guessing themselves.
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Thanks for commenting on my blog. You are right. The people that have no connection to the Emergency Services can't understand how we feel. They do have their blinders on. They need to remember, they need to talk to us & see & feel our emotions.
Anyway, I do remember hearing the hollowness in the voices of our dispatchers here. I could tell some were just barely holding it together. I have a lot of respect for you dispatchers. You may not be in the front lines, but you do provide a very important service. Don't let anyone tell you different. Stay safe & sane!
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