Tonight we had a call of "the smell of something electrical burning" turned out to be nothing big but as part of our SOGs, we rolled two engines and a ladder. two police happened to be nearby, plus the chief's car. We determined it was a motor on something downstairs (I wasn't down there at the time. All I needed to hear was burnt up motor.) As I was getting back on the engine, a neighbor walks up to me and says, "I live next door. Is there anything I need to know?" "No sir. nothing serious." "You've got all the trucks here and you tell me it's nothing serious?" "yes sir. nothing serious." "Was it a gas leak?" "no sir. it was nothing to worry about."
Maybe it's because I'm becoming an EMT and I'm getting in the habit of following HIPAA, but I tend to not make it my place to tell the public anything.
yeah your right its not there buisness... I have to deal with them all the time cause everyone has a neighbor and they always need to know whats going on.. read it in the paper.. lol
If the house is on fire, they should be able to figure that one out themselves. The funny thing is that most of these people wouldn't give each other the time of day normally. But, when we show up, suddenly they are all concerned.
but sometimes it is better to let them know just so they dont go over board with it, and also hippa is for personal info that would have been for them to sleep better at night info. sometimes to just let the public know is a good thing
My two favorite responses to public interest:
Citizen: Oh my goodness, is that house on fire? (gestures towards house that is obviously on fire.)
FF: nope.
#2.
Citizen at detour: What do you mean I have to go around? I can't go around. What's going on?
FF: Fire department activity sir.
Citizen: What KIND of activity?
FF: Arts and crafts sir. move along.
Permalink Reply by Jeff on January 17, 2009 at 1:04am
I think you handled the situatin great. It is none of the neighors buisiness what is going on. If something posed a threat to them then thats different. I would of done exactly what you did.