Hello for those of you who do not know me let me introduce myself. My name is Seth Heller. I am an 11yr emt and 9yr firefighter. In my time I have seen alot of stuff but I was at a friends house tonight and they called 911 for his dad (while I started initial assessment) and the ambulance crews behavior prompted this discussion. After dispatching the ambulance it took them 30 min to arrive on scene(the station is 3 blocks away) after they passed the address while someone was waving them down. Upon arriving on scene (me still in my emt uniform bc i got off an 16 hour shift)  they were verbally abuseive to the pt as well as the family of the pt. Their onscene assessment was a joke and their professionalism left alot to be desired. I would like to open up for discussion if any of you have ever had this problem? Granted this wasnt my company or crew but still would like thoughts. Should I go through his chain of command to get these 3 emt's attitudes towards the job corrected or got directly to the D.O.H? It cant be very smart to do that in front of another emt at that. I mean come on people act right and do your job ya never know who is watching. I know someone has something to say.