Yes, as chief officers we want to be everywhere. We manage multiple fire stations and lead teams of firefighters and officers. We want to visit every station and listen to all of their stories, suggestions, and yes, criticisms. We want be at the fires, the bad motor vehicle accidents, and maybe even some of the medical calls. We want to get things done for them that will help them do their jobs. We want to help them grow. But we can’t be everywhere. Or can we?…
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