Departmental excellence comes from a proven action plan, not a high-stakes bet
A few weeks ago, I had the opportunity to participate in a site visit of a department applying for re-accreditation. As a long-term student of the fire service, I’ve always found value in visiting other departments and learning how they operate and seeing what tools and techniques they’ve tried and/or rejected. I’m always amazed by the creative minds and innovative methodologies that make our…
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