logging information for a call is often spotty at best when using a paper system.
many of the people are not trained properly to fill out the forms either on paper or on the computer.
this leaves spotty information that needs to be tracked down and verified in order to properly document it.
debriefing while is very good in many cases people do not hang around for very long after returning to the hall.
That is changing! My chief and I are going to be training everyone on proper documentation, we are encouraging people to note down anything of significance because many eyes see a lot more than one pair.
personal conflict has nothing to do with it.
because of limited personnel more often than not the radio room is untended.
This is going to change!
we will still have the paper forms until everyone has been trained in the computer program, but the paperwork must be filled out properly.