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Training for Dealing with Aggressive & Violent People
I just wondered if any other fire services provide their personnel with training for dealing with aggressive & violent individuals & if so what kind of areas are covered!?
Replies to This Discussion
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Permalink Reply by James Corgill on
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Being a firefighter in Texas means there are no shortage of weapons at any given home and folks here take there property rights very seriously. We don't do burn ban calls without SO. Our chief at one time was confronted with a 12 Gauge. We include violent and aggressive persons training in our program.
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Im chuckling a bit on that one too there Jim.
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Thanks Mike. Good stuff
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Permalink Reply by Just Plain Craig Moyer on
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When I teach my safety class to child care providers I give the following tips: 1- never say CALM DOWN, it never works and makes the person feel like you really don't care about why thier mad.
2- Take a half step back, you want to open up the personal space but don't jump back...just a little half step is all you need.
3- if the person is yelling slightly raise you voice. Don't try to over talk them. And as you talk lower your voice little by little until your at a whisper. Keep talking, don't stop, even if you have to say the lords prayer, abc's, pledge of allegaince, keeps your lips moving.
They will stop and wonder what your talking about as soon as theu do that the very first thing out of your mouth should be I understand why your mad or Let me see if I understand why your mad or I would be upset also but let me help you. Do not dismiss their feelings. Remember say it low and slow. Keep it at a whisper.
Also, never cross your arms or make a fist. Talk with open hands facing up. It shows openness and honesty. Only one person should talk at a time. When more then one person talks the person feels like thier being ganged up on even when people are trying to help. Everyone else should stand back but be close enough to help if things turn ugly.
Groups are a little more difficult and I really can't go over that without typing for the next hour. Hope that helps. do the whispering thing at the firehouse. It really works. EVeryone will get quiet to hear what you're saying.
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Permalink Reply by David Walker on
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Scene safety is number one. If you have a good dispatcher they will have law enforcement on scene before the fire department even arrives.
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Permalink Reply by Richard Armstrong on
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dave how would the dispatcher have a clue if there is going to be trouble or not unless there has been previous issues or they were told that the person was irate whenn they called 911 but for the most part they wouldn't know anything about what's going to happen on the scene
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Permalink Reply by Vic Silverfish on
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That happens here in Australia as well, although it's a lot less common than in the US. Fortunately guns are illegal so no one has them. KIDDING! In the bad parts of town, criminals have no problem arming themselves, and in the rural areas most of the farmers have a rifle or shotgun. My SO has been prohibited from backburning by a farmer who chased the fire brigade off his property at gunpoint.
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we never had formal training, but we knew how to subdue hostile patients if the cops weren't around. Back in the day PCP and crack were all the rage. The frightening thing about PCP is the insanely fast mood swings and the patient does not feel pain.
If we felt threatened, we'd call in the cops. Usually this made things worse for us and especially for the patient, but we avoided lawsuits and getting the crap kicked out of us by some high bozo.
One place we ended up "fighting" our patients was when a biker would lay down his ride and take a bump on the head (they wear crap, non-approved helmets). As you know, head wounds make you hostile...so this dude wants to fight, but we don't want to hurt him (at least not at first)...usually this meant "EMT dogpile!" and a Reeves stretcher to hold him steady.
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Permalink Reply by DUST on
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My depts. SOP on dealing with violent people states:
"STRIKE FIRST
STRIKE HARD
SHOW NO MERCY"
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Permalink Reply by Derek R. on
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The ol' cobra-kai approach, eh?
We don't have any dealings of such nature. The only time anyone gives us a problem is when they are drinking. And even then it's usually only one person and many of us.
I'm working on an idea that I can bring to the chief that would have me teaching some self defense tactics to the responding members, just in case something ever did happen. It would be nice if we were prepared for it.
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Permalink Reply by Karr Quintero on
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can i get a copy of that for our dept.? lol
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Permalink Reply by Wade Seely on
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o2 bottle over the head then radio in that you are transporting an unconcious patient.
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