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All Blog Posts Tagged 'public' (10)

7 Public Information mistakes to avoid when promoting your department

A successful department is a finely tuned machine. With how fast news spreads these days especially bad. It’s essential to keep your department running smoothly, and in good light, with the community, it is crucial to avoid making mistakes.

Here are the 7 most common…

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Added by Mark Lamplugh on July 4, 2019 at 10:18am — No Comments

Obligations on Backstep Firefighter

FDNY

“As first responders to fires, public safety and medical emergencies, disasters and terrorist acts, FDNY protects the lives and property of New York City residents and visitors. “

Los Angeles Fire Department…

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Added by Dave LeBlanc on January 6, 2013 at 6:21pm — No Comments

USFA reaches out to FFN PIOs to take advantage of free resources

FROM THE FFN PIO GROUP:

At first I was a little confused about the following message because I wasn't sure where it originated from and where it was intended to go.

As I read it a second time, I realized that it had come from the US Fire Administration and it was meant specifically for us - the PIO group on FFN. Now, that's pretty cool that DHS has recognized our group as a target audience and partner for…

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Added by Tiger Schmittendorf on March 22, 2010 at 9:14am — No Comments

Tamiflu

Before using this drug, please check out it's side effects. Google Tamiflu and read up on it before you administer it to yourself and/or your loved ones. Make good choices.

Added by Michele on April 26, 2009 at 11:52pm — No Comments

Should EMS Be Part of Public Safety?

I was doing research for an emergency plan that I am working on. I ran across an article titled "Should EMS Be a Part of Public Safety?" Here is an excerpt:

"One of the biggest issues facing EMS is that we’re not sure what we really are. Is EMS health care? Is EMS public safety? Is EMS public health? In its recent publication, the National Institutes of Health determined that EMS actually has components of each of these ( see Figure 1 ).[1] The responsibilities of each of these three… Continue

Added by Bruce C Ziebarth on March 23, 2009 at 12:38pm — 3 Comments

Your Share of $800 Billion

Recently there’s been a lot of talk about the economic stimulus package. In fact, there’s been a lot of ridiculous analogies made about what $1 trillion looks like; I heard one commentator say if you started when Jesus was born (when is that exactly?) and spent $1 million a day, you wouldn’t have reached $1 trillion yet. One of my favorite bloggers posted this chart in an attempt to show how silly such… Continue

Added by Shannon Pieper, FireRescue Magazine on February 6, 2009 at 3:22pm — 2 Comments

Conveying Tragedy

FROM: www.tigerschmittendorf.com

I consider myself a student of effective public and media relations. One of the most difficult messages a fire chief or public information officer must convey is that of a tragedy where, despite our best efforts, the results are fatal.

I often coach fire officers and public officials at incident scenes as how to best deliver difficult news. While I encourage them to focus on the role of the… Continue

Added by Tiger Schmittendorf on January 3, 2009 at 6:00pm — 3 Comments

Customer Service - The Short Version

Customer relations are essential for any department operating in this day and age, as our customers (read: taxpayers) are more educated and have higher expectations of the emergency services. These expectations come from watching television shows that portray us in a certain light as well as more information going out in the form of public education efforts.

There are considerable efforts being made by leaders in our industry to increase our professionalism. We need to consciously… Continue

Added by Mick Mayers on September 21, 2008 at 11:10pm — 2 Comments

Nothing Breeds Success Like Success Itself...

As I mentioned in a previous blog, you'll notice that all of our press releases end with a common theme: Recruitment.

We pounce at every opportunity to get our recruitment message out to our target audience.

As an effective means of both recruitment and retention, we write a press release to announce new additions to our team every time someone joins our fire company.

Written properly, these types of advertorials can breed real success.

Hopefully, it… Continue

Added by Tiger Schmittendorf on May 26, 2008 at 12:46am — 8 Comments

Making Something out of Nothing?

Even the best of PIOs-Public Information Officers go through a dry spell and struggle for something newsworthy to promote once in a while. Some call it writer's block. Others call it a brain cramp.

It only takes a little imagination (or inspiration) to get put of this slump, even when you don't think you have anything that's of relevance to your target audience: the public.

I half-jokingly say that if someone goes to the bathroom in our firehouse - we write a press release… Continue

Added by Tiger Schmittendorf on May 21, 2008 at 10:30pm — 4 Comments