It's tough to dump so much effort into a stranger and have the end result come out the way it did and the way it does so many times. It's tough to watch the families in such crises and pain for their loved one, on our knees in the their living room, using everything in our bag of tricks, we know in the back of our minds what the outcome is going to be but we still try, we push that thought down and as futile of an effort as it may be...we still try, and it still…