The Firefighters Support Foundation (FSF) has released its newest free program, After-Action Evaluations. This approximately 30-minute video program presents two of the most powerful performance-improving techniques in use by the world’s best-managed corporations: root cause analysis and constraint analysis. These techniques are at the foundation of the long-term stellar performance of companies such as Toyota and IBM, but to date they have seen little use in the public safety professions despite the fact they are extremely well suited for them. This program presents the principles of these techniques as they apply to public safety and takes the viewer through examples. After viewing this free program professionals from firefighters to top management will have a clear idea of how to apply these extremely simple, but extremely powerful, management techniques to the continuous improvement of their own or their team’s performance

Like all FSF programs, this program is free to all public safety professionals. Simply go to www.ffsupport.org to download your copy.