Surprised you haven't had Patrick go through your computer. He worked on mine and now it is 200000 times faster and don't have a lot of issues. You may have a corrupt program or just need to add memory, or just a general cleanout of files and stuff.
Check out Roll Call Forum and put some info about your Fire House in... Like to hear what your station is like, what you have as well as for number for firefighters as well as number of calls. Pass it around to your Firefighter Friends too....
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Mace