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Dispatcher Error Causes Delayed Response to Deadly Queens Fire
NEW YORK - Authorities say an emergency dispatcher's keystroke error sent fire trucks toward the wrong address during a blaze that killed three people in Queens.
The mistake was quickly corrected while the trucks were enroute on Saturday. It's not clear whether it was a factor in the deaths.
A spokesman for Mayor Michael Bloomberg acknowledged the dispatch error, but said other issues were more significant.
Jason Post said the basement windows were barred and the floors were illegally subdivided. He said the building also lacked working smoke detectors.
Some firefighters cited the incident as a sign that the city's new dispatching system is not working. City officials defended the system, which was put in place over union objections.
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Information from: The New York Times, http://www.nytimes.com
Copyright 2009 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
The mistake was quickly corrected while the trucks were enroute on Saturday. It's not clear whether it was a factor in the deaths.
A spokesman for Mayor Michael Bloomberg acknowledged the dispatch error, but said other issues were more significant.
Jason Post said the basement windows were barred and the floors were illegally subdivided. He said the building also lacked working smoke detectors.
Some firefighters cited the incident as a sign that the city's new dispatching system is not working. City officials defended the system, which was put in place over union objections.
___
Information from: The New York Times, http://www.nytimes.com
Copyright 2009 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
Replies to This Discussion
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Permalink Reply by BillySFCVFD on
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Can an errant keystroke, on that system, be corrected as quickly and easily as it was typed? I hope so! TCSS
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Permalink Reply by Art "ChiefReason" Goodrich on
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Key stroke error and union opposition to the system?
Blame game.
Someone is going to get sued.
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