Hi my name is Frank Zaremba, I am a design student at the Cleveland institute of art. I am currently working on my thesis, which involves some of your day-to-day experiences. I am focusing on individuals that go into emotional shock after a severe or traumatic incident, or otherwise known as Acute Stress Reaction. Because of your line of work, you must help these individuals through this terrifying state.

I am trying to develop a product that would help the healing and coping process accelerate. So the Traumatic experience does not scar the individual for life, which could easily progress into harsher stages of Post Traumatic Stress Disorder. This product would not only help the victims but hopefully make your lives easier as well.

It would be much appreciative if you could explain what steps you must go through, once arriving on the seen, in order to help these individuals out.

And if there is something you think or know will help you out with these experiences please provide them.

If possible could you also give responses in how you would deal with children as well as adults. I know sometimes the use of teddy bears for children helps and blankets for adults.

Thank you so much for your time and effort. I look forward to your responses and will keep you posted on the progress of the project.

Thank you so much, Frank Zaremba