All too often in the fire service we train on the technical aspects of our job, but rarely do we train, teach, coach or mentor our leaders (company officers) on how to deal with the interpersonal side of our job and how to truly lead. This eight hour course is designed to give experience proven advice on how a company level officer can strive, reach, and obtain excellence. It is instructed from the perspective of a “High Performer” and reviews critical practices for company officers such as:
Building the foundation, importance of followership. 4 levels of expectations. Methods of effective firefighter communication. Critical leadership practices for the company officer. The three conditions of leadership influence and how to implement it. Accountability and loyalty-three levels of unofficial accountability. Operational best practice nuggets. Motivating and inspiring your firefighters. Dealing with problem employees. Dealing with average to sub-standard performing employees. Common company officer situations the company officer will be faced with. And much more.
This class is designed to give legitimate, time proven practices that the company officer can implement immediately and see instant results. All subjects discussed in this class have been originated from on the job trial and error and from this we have found many critical practices that actually work! Regardless if you work in a large or small department, from urban or suburban, company officers face the exact same challenges. This class will give you tons of “Nuggets” on how to deal with the many challenges you will face as a front line combat company officer.
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