I just wondered if any other fire services provide their personnel with training for dealing with aggressive & violent individuals & if so what kind of areas are covered!? 

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no, but sounds like a great idea

We take the easy way.  We will back away and call for urgent police attendance.

first and foremost we stress situational awareness.  Know the warning signs to look out for: agressive, emotional behavior.  Domestic disputes.  Multiple people in the area especially if they are arguing.  Weapons around the area.  Drugs and alcohol. 

 

Always try to have a quick escape route, don't let anything get between you and the exit.  Have radios ready.  If in doubt of a situation or suspect issues have LEO en route and wait until scene is secured before entering.

 

Courses in communication may be beneficial.  Be able to control your own emotions and stress level.  Talk in a calm slow even manner.  Your actions and attitudes can do wonders to effect the other individuals.

 

You have tools, use them for defensive measures if needed and retreat quickly.

 

 

Hi, thanks for getting back to me on this!! Is this a specific course that your department runs or is it stuff handed down from the guys with more experience!? It's just that in our service in the UK, we provide some of our personnel with "staff safety" Training. It deal with all of the stuff that you talk about & also incorporates S.P.E.A.R. system for times when all of the talking down & backing away fails!!

Just wondered if anyone else does this stuff!!

Thanks once again
We train for what we have to deal with....We also know how to use a radio and therefore know how to get LEO on scene....they have the training required for violent people.....primary consideration AT ALL TIMES...is for me and my people....NO EXCEPTIONS
that's great Jim...How do you respond to that act if and when you appear in court for assault with a weapon......it does happen.....not saying it is right...only that it can happen....use our Brothers in blue...that's what they get paid for.....once we had called for assistenence....the response on the radio was....10-4, ETA approximately 20 minutes.....my reply was....Call acknowledged, unit will be staged at the nearest corner...awaiting your arrival for entry......guess what ? it wasn't any 20 minutes...more like 2-3 minutes.....and yes they ended up arresting the guy....about 2 years ago an EMS crew responded to a call...a male with chest pain....during the call the subject went into another room and came out with a 30-06 hunting rifle...he fired 2 shots one of which struck and killed an EMS provider and this was in a very rural community not some big city.......ALWAYS,ALWAYS continually reasses the scene...if it gets ugly get out....
We've had a couple harry scenes where people were starting stuff.One guy was mad cause we were putting out his open burn that was blowing smoke across the roadway and almost caused a couple accidents so he tried running one of our guys over with a tractor.it turned so quick first the guy was just mad we were there and then all the sudden after he walked away he come flyin around the corner with his tractor.It gets crazy out there but I would prefer a nice straight bore with a couple hundred PSI at the pump if it will get me some time to get out of there till PD gets there.Like mentioned if you don't know ahead of time that there could be violence you must keep your eyes peeled and if you see anything that could get ugly use your radio and highly suggest to back off and wait for the calvary.
I just took a class on this the other day. A 1 hour lecture on dealing with unruly subjects.
Communicate with the subject, get a trusting dialogue going if possible.
LISTEN, LISTEN, LISTEN. Listen and then verbally verify what they told you, repeat in back-so all parties are on the same page and you know what the problem is/what they feel it is.
Keep open avenues of communication and a way out, should things go bad.
Most of it is use common sense and don't get in over your head.
Mike for sure but I think from experience that most people are cool about it and take there lumps and lecture and get on with their day but there are some people out there that the minute they see you roll in with the truck their blood starts boiling whether uit be alcohol/drugs or didn't take their meds or just simply a bad day for them.If your I.C. has to deal with a guy yelling at him the minute he gets out of the jumpseat then you're better off calling for help cause these people aren't going to listen to anything you have to say.
San Diego Training Center does Domestic Violence training, which might have some. http://sdrtc.com
Thanks for giving so much input guys, it's really interesting to hear the problems you guys have & how you deal with it!! Over here in the uk we come under regular assault in different circumstances, one way is we have young people set ambushes I.e start a car fire to get us there & then throw bricks etc at us!! We also have problems with drink/drugs, mental health problems & people who are just complete idiots!! This is why we do teach de-escalation skills, awareness & withdraw early...but if no other option is left open and the police aren't in attendance to protect us, we use SPEAR system!! We also give use of force training in with that, as the confrontation doesn't end when we get back to station, we need to keep ourselves safe from the legal system!! I would really like to compare our training to any other fire services as I'm always looking to improve what we have & try any new ideas!!

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