Mike Ward's Blog – January 2009 Archive (1)

It has nothing to do with Mrs. Smith …

. . . and everything to do with local political power



A guaranteed groaner when teaching a fire officer course is to talk about “Mrs. Smith” or The Phoenix Way. Firefighters are quick to point out that they are not in a retail trade. Users of 9-1-1 are called victims or patients,… Continue

Added by Mike Ward on January 5, 2009 at 8:00pm — 7 Comments

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