Good Evening,

I am looking for some assistance regarding on how to properly record calls, training and work detail reports for recording members statistics. I was recently blessed with taking over as the Department Secretary and currently the system we use is an Excel program. However you have to triplicate the numbers on three different files. I am looking to see if I can shorten this by having one document recording system that can do this and make my life much easier. Could someone point me into the right direction and provide me perhaps some insight on what your department uses. Obviously with most volunteer departments, we don't have an astronomical amount of money to spend on all kinds of reporting systems but please provide me what you can. We are willing to spend an reasonable amount for application software that could help me. I greatly appreciate this and hope to hear from someone at their convenience. Have a great and safe day

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At my department, we just got Firetools software. I'm currently navigating the program. Most of our paid on call/volunteer departments are using it in our area. So i came call for some assistance. U might want to talk with your neighboring departments and see what they are using. That would give u an idea and a network of assistance. That also helps build relations between departments.

We use Firehouse sotware to keep track of calls. There is an additional fee for the personnel module but it allows keeping track of all classes, trainings, public service stuff...etc. A previous department I was in used that module and it worked great. It made the reports printable using whatever criteria you specified and to add info was done using mostly pull down menu's and check boxes.

Our department uses a web based program that is offered to us by our State Fire Marshall's office. It is free to use and very user friendly.

The OIC fills out a "Call Log" when we return from an incident. I then take that and use it to record the call in the program. We can then print copies of the report for our records, the reports are also retained in the on-line database. It is a NFIRS program so it allows the reports to be submitted there too. The program also allows you to track things like training hours and payroll among others.

I would check and see if your state offers something like that. It is a great answer for volunteer departments that don't want or need some of the more sophisticated programs out there.

Sounds like a great idea, thanks Josh greatly appreciate it - stay safe!

I purchased a subscription to Emergency Reporting for my dept.  It does everything we need it to do. It does our NFIRS reporting very simply.  There are a huge number of reports available for anything you want to research from your stats.  All the info is securely stored offsite to eleviate the possibly of data loss from diaster (fire stations do burn, flood etc), computer crash etc. Easy to get started and no maintainence needed.  Great product!

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